Structural Defects
Sagging greater than 25mm, broken or bent coils, foam deterioration, and structural failures under normal use.
TuesdayNightZzz
Turning down the bed…
Every TuesdayNightZzz mattress is built to last. We stand behind our craftsmanship with a comprehensive 10-year warranty — one of the longest in Singapore.
Sagging greater than 25mm, broken or bent coils, foam deterioration, and structural failures under normal use.
Cover fabric splitting at seams, zipper malfunction, and manufacturing defects in stitching or quilting patterns.
Visible indentation or body impression exceeding 25mm when no weight is applied. Foam cracking or crumbling.
Natural softening, minor comfort changes, and normal body impressions less than 25mm over time.
Stains, burns, cuts, tears, or damage from using the mattress on an improper base or unsupported surface.
Products purchased from unauthorised resellers, second-hand buyers, or transferred to a new owner.
Start a conversation via our chatbot or email us at hello@tuesdaynight.sg with your order number.
We'll ask you to share photos of the defect. Include a ruler or measuring tape for sagging claims.
Our team reviews your claim within 3 business days. We may schedule a home inspection if needed.
Approved claims receive a replacement mattress delivered free to your door. We also haul away the old one.